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Storytelling in Advertising

Storytelling in Advertising

What is storytelling in advertising?

What is storytelling in advertising?

A narrative storyline used in an advertisement as a way to deliver the brand message and persuade the audience to do the desirable action on emotional level.

Because being emotional can have a significant effect on how people think, decide, and solve problems, which makes delivering our message easier.

Why does storytelling matter for you ad?

Why does storytelling matter for you ad?

Be more "human" to build connection, trust, empathy, and loyalty with the audience

Be more "human" to build connection, trust, empathy, and loyalty with the audience

Invite people to engage and interact with your brand

Invite people to engage and interact with your brand

Help your brand stands out and becomes memorable

Help your brand stands out and becomes memorable

Simplify and deliver complex brand message and value in an entertaining way

Simplify and deliver complex brand message and value in an entertaining way

Create an immersive customer experience that trigger desirable action

Create an immersive customer experience that trigger desirable action

"People are more likely to make changes to their lifestyle and health habits, if they see a character they relate to making the same changes"

Melanie Green, a communication professor at the University of Buffalo

1 Know Your Audience

1 Know Your Audience

2 Figure Out Your Message

2 Figure Out Your Message

3 Craft Your Storyline

3 Craft Your Storyline

4 Storytelling Condiment

4 Storytelling Condiment

What do you need to create a compelling storytelling for your ad?

1

1

Know Your Audience

Know Your Audience

Imagine, as an archer you are tasked to hit multiple targets. Before even grabbing your weapon, you probably become curious enough about the targets, that you start to unconsciously investigate them: where they are, how big they are, or whether they are moving or not. Then, you let your instinct to explore any possible factor that might affect your performance, such as how strong the wind is. And that's it, you're on a good start. It is always advised to identify every aspect about the target, all to maximize your accuracy.


But, how does it work in advertising?

Create buyer persona

  1. Gather the data

In creating a buyer persona, you need to know whether you already have a historical data or not. If you do, collect every information from all channels such as: Instagram polls, customer feedback & reviews, etc. If you don't, you can forecast your audience by doing some surveys and polling to collect data directly from them.

In acquiring the data, you're gonna need some important information as mentioned below:

Demographic info: age, gender, education, location, etc.

Demographic info: age, gender, education, location, etc.

Behaviors: needs, purchasing behavior, brand loyalty, decision-making process, etc.

Behaviors: needs, purchasing behavior, brand loyalty, decision-making process, etc.

Psychographic information: lifestyle, values, interests

Psychographic information: lifestyle, values, interests

Goals and objectives

Goals and objectives

Pain points and challenges

Pain points and challenges

Industry/professional information

Industry/professional information

  1. Categorize the buyer persona

Although this is an optional step, categorizing your buyer personas will help you a lot in specifying your audience making it easy to be aligned with your needs. Let's say I'm selling an ointment that is used for relief from congestion and cough, and I decided to make 2 buyer persona, primary: a group of people that need my product, and secondary: a group of people that like to use the product to bring ease to their day.


So, here is how my target audience would be:

Although this is an optional step, categorizing your buyer personas will help you a lot in specifying your audience making it easy to be aligned with your needs. Let's say I'm selling an ointment medication that is used for relief from congestion and cough, and I decided to make 2 buyer persona, primary: a group of people that need my product, and secondary: a group of people that like to use the product to bring ease to their day.


So, here is how my target audience would be:

Primary: A mother

Primary: A mother

Name: Sarah

Occupation: Stay-at-home mother

Age: 38

Location: Chicago, IL

Interests: shopping, writing, social media

Family: Lives with a husband and 3 kids (ages 2 - 10)

Income level: Middle class

Name: Sarah

Occupation: Stay-at-home mother

Age: 38

Location: Chicago, IL

Interests: shopping, writing, social media

Family: Lives with a husband and 3 kids (ages 2 - 10)

Income level: Middle class

Goals:

  • Ensure her family's wellbeing

  • Find trusted, safe products

  • Maintain a balanced family routine

Goals:

  • Ensure her family's wellbeing

  • Find trusted, safe products

  • Maintain a balanced family routine

Needs:

  • Effective over-the-counter remedies

  • Safe products for family members

  • Easy-to-use and readily available products

Needs:

  • Effective over-the-counter remedies

  • Safe products for family members

  • Easy-to-use and readily available products

Pain points:

  • Difficulty caring for sick family members

  • Fear of using products with harsh chemicals

  • Unpredictable illnesses & getting sick

Pain points:

  • Difficulty caring for sick family members

  • Fear of using products with harsh chemicals

  • Unpredictable illnesses & getting sick

Secondary: A senior

Secondary: A senior

Name: Carl

Occupation: Retired

Age: 72

Location: Chicago, IL

Interests: Social group activities, healthy living,

Family: Possibly lives alone or with a spouse

Income level: Retiree with a fixed income

Name: Carl

Occupation: Retired

Age: 72

Location: Chicago, IL

Interests: Social group activities, healthy living,

Family: Possibly lives alone or with a spouse

Income level: Retiree with a fixed income

Goals:

  • Maintain good health in later years

  • Prevent and quickly manage illnesses

  • Take care of himself without medical intervention

Goals:

  • Maintain good health in later years

  • Prevent and quickly manage illnesses

  • Take care of himself without medical intervention

Needs:

  • Gentle, trusted remedies

  • Easy-to-understand instructions

  • Availability of relief products

Needs:

  • Gentle, trusted remedies

  • Easy-to-understand instructions

  • Availability of relief products

Pain points:

  • Greater vulnerability to illnesses

  • Difficulty using complex products

  • Concerns about medication side effects

Pain points:

  • Greater vulnerability to illnesses

  • Difficulty using complex products

  • Concerns about medication side effects

1 Know Your Audience

1 Know Your Audience

2 Figure Out Your Message

2 Figure Out Your Message

3 Craft Your Storyline

3 Craft Your Storyline

4 Storytelling Condiment

4 Storytelling Condiment

2

2

Figure Out Your Message

Figure Out Your Message

Polishing your storytelling without giving any message will not mean much. Brand message is the tip of your arrow, and storytelling is your bow. Both are equally important. A bow with blunt arrowheads still pack a punch, but it won't leave any marks on the target. Your well-crafted bow will be as effective if you have sharpened your arrowheads beforehand.

But, once again, how?

Ask yourself these questions:

  1. What emotions am I trying to trigger with my storytelling?

Let's say after seeing my soon-to-be-ad, I want my audience to know that we care for them, so that they will trust our brand and feel hopeful and understood. That way, we planted a good impression of our brand into their mind, resulting in becoming their go-to brand.


You can explore any other emotions that will trigger audience to act accordingly, for example:

Happy

Happy audience = Share their experience, enhancing word-of-mouth marketing.

Nostalgic

Emotionally connected audience = Feel more bonded to the brand.

Entertained

Entertained audience = Stay on the ads until the end, grasping the message without realizing that it is actually an ad.

Hopeful

Hopeful audience = See brand as a source of positive change or progress.

Relieved

Relieved audience = Trust and choose your brand.

Curious

Curious audience = Engage an explore more about the brand or product, driving further interaction.

  1. What are my audience problems, needs, and wants?

Although there are many other ways to know your audience, go back to "Know Your Audience" instruction to get you started.

  1. How are your product gonna solve their problems yet still be different from others?

This is your time to shine. Being different is preferred because it can give you unique image that is easy to remember. To make that, there are 3 important ingredients that you can add to your magic pot: (1) a sharp Unique Selling Points, (2) a visualization about how it feels to be your customer, (3) and an emotional trigger.


For example, in selling my ointment product, I want my product to be the all-day solutions that offer you a relief at any time of the day without posing any danger.

1 Know Your Audience

1 Know Your Audience

2 Figure Out Your Message

2 Figure Out Your Message

3 Craft Your Storyline

3 Craft Your Storyline

4 Storytelling Condiment

4 Storytelling Condiment

How to create a compelling storytelling for your ad?

How to create a compelling storytelling for your ad?

Craft Your Storyline

Craft Your Storyline

Enough talking, now let's get into the fletching table. After I compiled and categorized the data, most of the sources mention the same 5 factors, which are:

Characters

Relatable & authentic

Relatable & authentic

Customer as the protagonist

Customer as the protagonist

Plot

Relatable & perfectly connected plot

Relatable & perfectly connected plot

Don't give them 4, give them 2+2

Don't give them 4, give them 2+2

Challenges

Relatable & suspenseful challenge

Relatable & suspenseful challenge

Feelings

Relatable emotion

Relatable emotion

Give immersive experience

Give immersive experience

Show, don't tell

Show, don't tell

Resolution

Show how you can solve their problems

Show how you can solve their problems

Give strong ending

Give strong ending

Now, you have the keywords:

Relatable

Problems & Solution

Visual

Emotion

But, relatability and emotion is subjective. How can we understand the audience?

There is one way (at least that I know of) that might help communicating your value to be more connected with your audience: try to breakdown the idea to the most simple reasoning.

Why do I need an ointment medication?

To relieve pain in a targeted manner without without side effects to the whole body

Why do I need to relieve pain, in a targeted manner without side effects to the whole body?

to recover and continue daily activities with minimal disruption.

Why do I need to recover comfortably and continue daily activities with minimal disruption?

to maintain a good quality of life and focus on what matters most, like family

A mother

to live healthier and comfortably

A senior

Now, let's try to use it:

My product:

My product

Ointment Medication

Relatable

Relatability

A mom with kids

Problems & Solution

Sick kids

A medication that is safe and easy to get

Visual

Mom caring for her kids

Emotion

I want my audience to feel the nostalgia & comfort

And voila!

A bit explanation:

Concept

Theme:

The visual emphasizes the special, soothing touch that only a mother can offer, portraying it as essential for emotional and physical healing.

Storyline:

The ad typically features scenes of a mother caring for her child who is suffering from cold or flu symptoms, which is aligned with the product.

Emotion

Nostalgic, warm, and comfortable:

The product is presented as the mother, whose presence is portrayed as tender and loving. It taps into universal feelings about maternal care that most of children can relate. Even mother was once a daughter.

Message

Trusted and reliable:

The underlying message is that while Vicks products offer symptom relief, they are part of the broader care that a loving mother provides. The ad reinforces the idea that Vicks products are a trusted choice for families, aligning the brand with the warmth and reliability of maternal care.

I completely understand that it is hard to come up with such idea.

So, I think all we can do is to try to sharpen our guts and get familiar with that.

A little more examples, shall we?

Ad Creative Breakdown

"Moms Don't Take Sick Days" by Vicks

A bit explanation:

Concept

Theme:

Not far different from the previous ad, this ad revolves on the idea that mothers (and fathers) don’t have the luxury of resting when they’re sick because they are always needed by their families.

Emotion

Love:

The emotional appeal taps into themes of self-sacrifice, resilience, and love. By showcasing a mother powering through illness to care for her child, the ad resonates emotionally with viewers, especially parents, who relate to the reality of caregiving.

Message

Care:

Vicks positions itself as a product that helps mothers keep going, reinforcing the bond between family care and Vicks' relief.

Keywords breakdown:

The product

Medication

Relatable

Relatability

A mom or a dad

Problems & Solution

Sick kids/family members

A medication that is safe, easy to get,
and can be used at any time of the day

Visual

Image contract between when a mom is hectically

taking care of her kids and when a mom is sleeping

Emotion

I want my audience to sympathize all moms out there

and know that we, as a brand, understand them

"Find Your Greatness" by Nike

A bit explanation:

Concept

Theme:

The campaign focuses on the idea that greatness is not reserved for elite athletes but is accessible to everyone. This approach highlights that greatness is found in the journey and effort of individuals pursuing their personal goals.

Emotion

Empowerment:

The ad encourages people to push their limits and strive for their best, fostering a sense of empowerment. It evokes feelings of empowerment and self-worth, suggesting that each person has the potential for greatness in their own unique way.

Message

Support:

Through the ad NIke portrayed itself as a brand that is dedicated to supporting and celebrating the personal achievements of individuals from all walks of life. This emotional connection strengthens brand loyalty and aligns Nike with the positive aspects of personal achievement.

Keywords breakdown

The product

Sportswear

Relatable

Relatability

A person that is trying to achieve
something in their life.

Problems & Solution

Self-doubt, lack of motivation,

and other personal barriers

Empowerment, inspiration, and encouragement

Visual

Ordinary people, often in everyday settings,

engaging in various activities or sports

Emotion

I want my audience to feel encouraged

to achieve their goals

My personal favorite: "Cheaper" by Durex

A bit explanation:

Concept

Theme:

By comparing the price, the ad humorously implies that using Durex can help prevent unintended pregnancies and the subsequent financial responsibilities of parenthood.

Emotion

Humor:

The ad uses humor by subtly implying that choosing a condom, which costs only $2.50, could save you from much higher costs (symbolized by the baby stuff). This approach grabs attention and makes the message memorable without being overly serious.

Message

Smart choice:

The ad plays on the idea that spending a small amount now can save you much more later in terms of time, energy, and money. Durex is positioned as the "smart" or practical choice for those who aren't ready for the financial or emotional commitment of parenthood.

Keywords breakdown

The product

Condom

Relatable

Relatability

A sexually active straight
male who is not ready to have
a baby

Problems & Solution

Future responsibilities of having a baby

Safe sex with no future consequences

Visual

Price comparison between Durex and baby stuff

Emotion

I want my audience to feel entertained while

being aware of the consequence of unprotected sex

1 Know Your Audience

1 Know Your Audience

2 Figure Out Your Message

2 Figure Out Your Message

3 Craft Your Storyline

3 Craft Your Storyline

4 Storytelling Condiment

4 Storytelling Condiment

Ad Storytelling Condiment

Lastly, I know that sometimes the ads you made don't really appeal to most of the audience for unknown reason. That sucks.

But, to make the most of your ad, I have compiled several seasonings you can add to spice up your storytelling:

Lastly, I know that sometimes the ads you made don't really appeal to most of the audience for unknown reason.

That sucks.


But, to make the most of your ad, I have compiled several seasonings you can add to spice up your storytelling:

  1. Give them the spotlight

Giving the audience a chance to answer a fun quiz about themselves pulls people in because it makes the experience personal and interactive. People love discovering more about themselves, and quizzes create curiosity. It’s a playful way to involve the viewer, keeping them engaged and making them feel directly connected to the ad’s message.

It's a good addition if you are looking for:

Engagement

Lead Generation

Audience Insight

Social Sharing

  1. Display city map

City maps in ads attract attention by creating a sense of place and familiarity. People are naturally drawn to things they recognize, like landmarks or streets they navigate daily. Maps also offer useful information, making the ad practical as well as engaging, especially if it ties into local pride or community identity.

It's a good addition if you are looking for:

Local customer/attendee

Community experience

Location-based Promo

  1. Use the surroundings

These creative environmental ads are so cool! They're way more fun than regular billboards and turn boring spaces into something funny or interesting. Honestly, it feels like these ideas came straight from a five-year-old’s imagination.

It's a good addition if you are looking for:

Impact & Memorability

Local Engagement

Social Share

  1. Reference pop culture

Referencing pop culture grabs attention because it taps into shared experiences or trends that people are already familiar with and excited about. Whether it's a popular TV show, meme, or celebrity, these references create a sense of connection with the audience and make the ad feel current and relevant. Plus, when people recognize something they love, they’re more likely to engage with the content.

It's a good addition if you are looking for:

Immediate Attention

Relevance

Social Share

Specific Demographic

5, Use puns

Puns grab attention because they’re clever, playful, and often humorous. When someone spots a pun, they’re usually rewarded with a small, mental "aha!" moment, which makes the ad more enjoyable and memorable. It creates a lighthearted mood that resonates well with audiences.

It's a good addition if you are looking for:

Memorability

Engagement

Social Share

  1. Display cute animals

Cute animals attract attention because they evoke warm, positive emotions. Animals, especially kittens and puppies, are universally adored and can instantly grab viewers' attention simply through their adorability. They trigger emotional responses, like joy or affection, making people more likely to engage with and remember the ad.

It's a good addition if you are looking for:

Immediate Attention

Memorability

Social Share

  1. Give some twists

Surprise elements, like an unexpected ending or a quirky storyline, keep viewers interested and guessing what's coming next. It's a great way to grab attention and make ads stick.

It's a good addition if you are looking for:

Impact & Memorability

Social Share

Audience Curiosity

Creative Brand Image

Virality

Until next time.

Let's grow together by sharing feedbacks!

Let's grow together by sharing feedbacks!